Your privacy is important to us. Xgold.ca does not share any information about our clients. Nor do we sell or rent any personal information such as e-mail addresses.

The following information is collected by our system :

• The IP address from which you connect to our website.
• The date, time and IP address of each login to an xgold.ca account.
• E-mail addresses required for authentication and client contact purposes.
• Name, address and phone number. (Optional if you only use our Gold To Bank or Invoice Payment services).
• Bank account numbers.
• Billing identifiers to be used with the Invoice Payment service.
• Gold system account identifiers to be used in transfers.

Your personal information is exchanged with banking authorities in the following manner :

• The banking information you provide us is used to transfer funds between your bank account and ours. Canadian banks use the Canadian Payment Association to make transfers between accounts.
• Use of the "Invoice Payment" service requires that the account number and the payee's name are divulged to our bank to identify payments made in your name.This information is also sent to the payee to identify the payment.
• The shipping address you specify will be used to identify the destination of any required deliveries.

Additional information may also be used in the following cases :

• Information for statistical use. For promotion or other reasons, xgold.ca reserves the right to make use of information that does not directly reveal the identity of its clients. This includes, though is not limited to, information pertaining to the use of our services by province, by month, by gold systems, etc.
• Personal information will be used to identify and prosecute anyone who attempts to defraud xgold.ca. In cases of fraudulent behaviour, information about the perpetrator may also be shared with any third party that could help xgold.ca identify and prosecute that same individual.

  Personal information may also be sent to fraud identification services like dgcsc.org or others to inform merchants about individuals who engage in fraudulent activities.

• xgold.ca will share any information deemed necessary to help victims to identify and prosecute any individual that has used any of our services to exchange funds obtained by force (including fraud and theft).